Shipping policy

We aim to deliver products to your requested place of delivery within the timeframe indicated by us at the time of your order, but we can’t guarantee firm delivery dates or times.  Delivery options are set out here, although such delivery estimate information is indicative only.

All orders can be tracked via the Australia Post website. You can track your order by clicking: www.auspost.com.au/track

Australia

Method

Delivery Time

Price

Standard

3 business days (Perth)

3-5 business days (Melbourne, Sydney, Adelaide, Brisbane, Canberra)

2-7 business days (Most other areas)

$12.00 under $150

Complimentary over $150 spend

Express

2 business days (Perth)

3 business days (Melbourne, Sydney, Adelaide, Brisbane)

3-6 business days (Most other areas)

$18

Same Day

(Peel Region)

Same business day if ordered before 10am

(Monday to Friday only)

Complimentary over $150 spend

 

If a customer overrides the required 'signature on delivery' by requesting a parcel to be left at their property, The Crosswalk Store will not be held accountable for parcels that have gone missing due to customer intervention whilst the parcel is in transit.

You can track your order by clicking: www.auspost.com.au/track 

Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more parts. We do not accept any liability whatsoever for delayed delivery caused by any third party. Time shall not be of the essence of these Terms & Conditions as regards any of the delivery times, dates and/or periods mentioned herein.

International

We currently do not ship internationally.