Shipping Policy

Shipping policy

Free shipping for items over $150 with exclusions for over-sized and bulky items. 

Furniture, lighting and framed prints are currently only available for purchase with click & collect or by requesting a quote for shipping via pinjarra@thecrosswalkstore.com.au 

We offer click & collect from our Pinjarra store store, please select click & collect at checkout. You will be notified when your order is ready for collection. There are no shipping fees on click & collect orders. 

We endeavour to have accurate stock levels online, however we are human. All shipments are subject to availability.

Standard orders placed Monday – Friday (excluding Public Holidays) will be processed and shipped within two business days.

We try our best to keep shipping costs to a minimum. We re-use boxes and packaging as often as we can to minimise waste. Sometimes our boxes aren’t the prettiest, but we promise the package inside is well looked after. Parcels are shipped via Australia Post or a courier – you will be issued with a tracking number via email at the time of shipment.

All shipping is at the customers risk. Once items have been dispatched and tracking numbers provided, we do not hold responsibility for lost parcels, or packages damaged in transit.

If you have any questions regarding shipping please feel free to contact us at pinjarra@thecrosswalkstore.com.au